For couples who are looking to save some money, using a lawyer for a prenup is the last thing they usually consider. Instead, they’ll usually turn to online services that offer templates at a fraction of the price. HelloPrenup is perhaps the most popular of these options, and judging from HelloPrenup reviews across the web, it appears to be a good option at first glance.
However, using these services, whether you’re in California or elsewhere, is a huge risk. Sure, using an attorney can be more expensive upfront—even we can’t deny that fact. That being said, the templates offered by HelloPrenup and similar services aren’t customized to your situation and, oftentimes, include clauses that are unenforceable in your state. In other words, they’re going to cost a lot more to defend in court if you end up getting divorced. And, if your prenup is made invalid, you’ll likely have to give up more property than anticipated.
But, don’t just take our word for it.
The good news is that HelloPrenup reviews are everywhere on the internet. While many are positive, there are also some red flags if you dig a little deeper. So, let’s take a look at some of the reviews we’ve found about their service.
HelloPrenup’s Overall Reputation
Now, based on the reviews available online, HelloPrenup has a decent reputation among newlyweds. For example, as of January 30, 2025, they have a 129 reviews and a 4.6-star rating on Trustpilot. Around 86% of those reviewers gave a 4-star rating or above, which is pretty good. However, more than 10% of their reviews are negative. Not to mention, only about 36% of their reviews are verified customers.
So, what do people have to say on Trustpilot? Well, mostly good things. Here are snippets of positive HelloPrenup reviews from a few verified customers:
“It was so easy to use too! We finished putting in all of our wants in just 30 min, waited a 7 day period by law, signed with a notary and now we can just focus on planning our wedding day!” — J.G.
“Lawyers wanted a min of $3500 retainer each and said the process would take at least a month. We considered writing an agreement ourselves but had no idea what we needed to include. We are so grateful we found this website and we were able to finish this quickly and put it behind us without spending thousands of dollars and wasting months of time.” — D.T.
Many reviews echo this sentiment, especially regarding affordability. However, there is a problem with these types of reviews: they don’t consider whether the prenup will be upheld if something happens. A divorce may seem like it could never happen, but if you’re getting a prenup, it’s safe to assume you’re accepting that it’s possible. So, how does someone know if their prenup meets all of their state’s laws if it isn’t reviewed by an attorney? Chances are they won’t know that there’s something wrong with it until it’s too late.
Related: How Much Does a Prenup Cost in California?
What Do Neutral and Negative HelloPrenup Reviews Say?
Some customers know that there could be problems and still choose to use HelloPrenup. Of course, that doesn’t necessarily mean they’re wrong for doing so. It just means that they understand the risks before using it and decide that it’s worth it for their situation. Here’s an example from a HelloPrenup review (unverified) on a Reddit post asking what people think about the service.
“My husband and I used HelloPrenup about 8 months ago prior to getting married. My TLDR is if your situation, circumstances, and finances currently are and will continue to be fairly straightforward, it is a good option…Do we know for certain that our HelloPrenup document will stand up in court? No…I found more than one typo and/or grammar error and I still feel pretty frustrated by that.” — Anonymous
But what about those who used it and regretted it? Realistically, it’s hard to find negative reviews of someone saying their document from HelloPrenup didn’t hold up in court. However, there are people who receive a low quality prenup and take issue with it. Here’s a comment from another user in the same Reddit thread.
“We used HelloPrenup to try to save money and the quality of the document was awful and did not follow the law and was unenforceable, according to an attorney who looked at it. It was $600 for a bad prenup contract and then we were told $1500 to 2500 to fix it and make it legal…We should have started with a law firm to begin with…” — Anonymous
This same reviewer also provided an example of one of the clauses included automatically in their prenup. This clause reads:
Both Parties agree that they will remain faithful to their spouse and will not commit any act of adultery or infidelity during the course of the marriage (“infidelity”). The Parties agree that if either Party commits infidelity at any time during the course of the marriage, the breaching party shall be subject to a penalty of 100000 to be paid from that Party’s Non-Marital Property, to be paid within 90 days of any separation, or filing of a legal action for termination of marriage.
This is a huge red flag. While we don’t know the poster’s location, this kind of infidelity clause would be unenforceable in a place like California. In fact, it’d likely void the whole prenuptial agreement in the case of a divorce. To avoid situations like this, it’s usually best to draft your prenup with an attorney. It may not be the cheapest upfront choice, but it could save you money and headache in the long run.
The Problem With a One-Size-Fits-All Approach
One of the recurring themes in negative HelloPrenup reviews is frustration with how rigid and generalized the platform feels. Several users point out that, instead of providing flexibility, the service forces couples into an overly complicated process that doesn’t reflect their actual needs. For example, one reviewer shared:
“Way over complicated and probably not useful in the future. We wanted a very simple set of terms but this platform forces you to address a million other things we did not care about. Of course you have to pay before you can see how it works.” — T.A.
This highlights a key flaw: couples may want a straightforward agreement, but the system requires them to navigate a long list of provisions, many of which may be irrelevant. Not only that, they are out of money regardless of whether they get an enforceable prenup or not.
Another common criticism is that the platform’s design leads to documents that feel disjointed and contradictory. One reviewer explained:
“In summary, my lawyer’s impression was that this has the problems you would expect of an auto-drafted legal document meant to be usable across the country: it’s essentially a somewhat contradictory Frankenstein’s monster of legal wording. My fiancée and I were hoping that, since we are in Massachusetts and HelloPrenup was started in Massachusetts, that we would avoid this issue…no such luck.” – Greg
If the example clause in the above section wasn’t enough, this review reinforces why using a service like this is a risk. Since HelloPrenup is relatively new, we have no idea how the prenups they generate will perform in courts. While that may be somewhat true for any prenup, these HelloPrenup reviews seem like a bad omen regardless.
Our Take: Be Wary of Positive Reviews and Dig Deeper
Going through HelloPrenup reviews, or any reviews for that matter, will show both positive and underlying trends with customers. In the case of HelloPrenup, there is no doubt that the upfront cost is often cheaper than an attorney. However, it seems that it leads to unforeseen consequences for other customers who took the time to read over their prenup after they received it or had it checked by a qualified attorney.
Ultimately, we believe that HelloPrenup reviews speak for themselves. If you’re considering a prenup and are still on the fence, take a closer look at the reviews, whether positive, negative, or neutral. You may find that getting a prenup for cheap and hoping it holds up if something does happen to you marriage may be a bad bargain.
Make the Right Choice for Your Prenup
If you’re considering a prenuptial agreement, it’s essential to ensure that it’s legally sound and tailored to your specific needs. While HelloPrenup reviews highlight affordability and convenience, it may not provide the personalized legal guidance you need—especially in a state like California with strict prenup laws.
“Daniel made a tremendous difference in my pre-nuptial wedding preparations. His personalized approach and supportive guidance made the process smooth and stress-free. I highly recommend his services for anyone seeking legal guidance in this area.”
At Cyrus Pacific Law, we help draft customized prenuptial agreements that protect your assets and set clear expectations for your future. Don’t leave something this important to chance—schedule a consultation today and get a prenup that you can feel confident in.